Verita Health (“Verita Health”, “Verita”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our websites, services, and treatments (together, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, you should not access or use our Services.

We may collect the following types of information about you:

-Personal Identification Information: your name, date of birth, address, phone number, and email.

-Health & Medical Information: medical history, current health status, treatments undertaken, lab results, scans, test data, prescriptions, and other health-related information you provide or that is generated as part of your care.

-Biographical Information: family medical history, lifestyle information, next of kin or emergency contacts.

-Financial & Billing Information: payment details, insurance information, billing address.

-Technical & Usage Information: device identifiers, IP address, browser type, operating system, website usage statistics (e.g., pages viewed, clickstream data, response times).

-Communications: messages, enquiries, or forms submitted through our websites or by email.

We may also collect information indirectly through trusted third parties such as healthcare partners, laboratories, insurers, or referring practitioners, where permitted.

We will only process your personal data where a lawful basis applies, including:Your Consent — for marketing, non-essential cookies, or specific uses of your health data.

-Contractual Necessity — to provide Services you request from us.

-Legal Obligations — to comply with healthcare, financial, or regulatory requirements.

-Vital Interests — in cases where processing is required to protect your health or safety.

-Legitimate Interests — for business operations, provided your rights are not overridden.

We retain personal and health data for as long as required by applicable healthcare regulations or for the purpose it was collected. In some jurisdictions, health records must be kept for an extended period. After that, records are securely deleted or anonymised.

We will not sell or rent your personal information. We may share it only with:Healthcare professionals directly involved in your care and treatment.

-Trusted third-party service providers (such as laboratories, IT providers, insurers, or payment processors) who are bound by confidentiality and data protection agreements.

-Regulators or legal authorities when required by law.

-Business transfers, if Verita Health undergoes a reorganisation, merger, or acquisition.

-With your consent, where you authorise us to share information with other providers, family members, or third parties.

As an international healthcare group, we may transfer and store your personal data in countries outside your home jurisdiction. Where this occurs, we will ensure appropriate safeguards are in place to protect your data, such as contractual agreements or other recognised mechanisms

We use administrative, technical, and physical safeguards to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include encryption, access controls, secure storage, staff training, and confidentiality agreements with partners.

Despite these measures, no system can be guaranteed as completely secure. You provide your information at your own risk, and we encourage you to use secure methods when communicating with us.

Depending on applicable law, you may have the following rights:The right to access a copy of your personal data.

-The right to request corrections or updates to inaccurate data.

-The right to request deletion of your data, subject to legal or medical record-keeping obligations.

-The right to restrict or object to certain processing.

-The right to data portability (to receive your data in a usable format).

-The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us (see Section 12 below). We may need to verify your identity before fulfilling your request.

Our websites use cookies and similar technologies to enhance user experience, analyse performance, and personalise content. For more details, please refer to our Cookie Policy.

Our Services are not directed to children under 18 without parental or guardian consent. If we discover that we have collected personal information from a minor without consent, we will take steps to delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date. Your continued use of the Services after any updates constitutes acceptance of the revised Policy.

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

‍Verita Health
Email: contact@veritahealth.com